RETURNS OF NON-DEFECTIVE COMPATIBLE AND REMANUFACTURED ITEMS Restocking fees applies 15%.If the return date is within 90-days of date of purchase, you can return the items for a full refund (less the original shipping charges) All non-defective items must be returned by the customer at their expense.It is advised to ship via a traceable method such as FedEx, UPS or Purolator and keep a copy of the tracking number. If the package is lost or not delivered to us, we will not be able to issue the refund.